Terms and Conditions


For health and safety precautions, customized face items are not returnable and not refundable.

If you are not in love with your item, contact us within 5 days.

We handle every issue on a case-by-case basis and we'll do what it takes to make it right.​

Please remember to review your design, spelling, names, dates and the product size chart prior to ordering. We are a print-on-demand company and all items are printed especially for you!

You are welcome to contact us if you have any questions about customization or sizing before placing your order.  

If ...

Your item arrives incorrect, incomplete, damaged or in any way defective we will resolve the problem immediately. Simply send a photo of the issue to mmartin@mbmcollectionz.com and we will get a new item to you or issue a store credit. 

The merchandise must be returned in its original condition. If worn, or any wear/tear, there will be NO EXCHANGE. Any worn or damaged items will NOT be accepted.

Merchandise must be exchanged within 5 days from your date of purchase. 

The shipping and handling fees are non-refundable. 

We DO NOT accept exchanges on any customized items,.

PLEASE NOTE THAT ANY SALE OR DISCOUNTED ITEMS ARE FINAL SALE!