Terms and Conditions

For health and safety precautions, customized face items are not returnable and not refundable.

If you are not in love with your item, contact us within 5 days.

We handle every issue on a case-by-case basis and we'll do what it takes to make it right.​

Please remember to review your design, spelling, names, dates and the product size chart prior to ordering. We are a print-on-demand company and all items are printed especially for you!

You are welcome to contact us if you have any questions about customization or sizing before placing your order.  

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If ...

Your item arrives incorrect, incomplete, damaged or in any way defective we will resolve the problem immediately. Simply send a photo of the issue to mmartin@mbmcollectionz.com and we will get a new item to you or issue a store credit. 

The merchandise must be returned in its original condition. If worn, or any wear/tear, there will be NO EXCHANGE. Any worn or damaged items will NOT be accepted.

Merchandise must be exchanged within 5 days from your date of purchase. 

The shipping and handling fees are non-refundable. 

We DO NOT accept exchanges on any customized items,.

PLEASE NOTE THAT ANY SALE OR DISCOUNTED ITEMS ARE FINAL SALE!